Shipping & Returns

About Optimal Health

Our Contact Details
Head Office Address 4 Hilltop Redbourn, St Albans, AL3 7NZ
Sales Order Line +44 (0) 1442 506 369
Email info@optimal-health.uk

Our Mission Statement

Over the years we have been introduced to some amazing people, and some amazing products. Our mission is to provide a single source for High Quality Vitamins, High Quality Supplements, and some really awesome niche products to help our body recover from the damages of life.

Our Mission Statement

Our Return Policy

We are happy to accept returns. All returns must be made within 14 days of purchase. The returned product needs to be un opened, and un-used, we cannot offer a refund for a product that has been opened or used. The buyer is reponsible for the return, this includes requesting a return label from our customer support team who can be reached on info@optimal-health.co.uk. The buyer is resposible to return the product or products in equivilant packaging to ensure a safe return. The buyer is responsible to the cost of the return. Once the item or items have been received by our team in the UK, we will investigated to ensure the product has not been opened, or used, and then a full refund will be immediatly offered back to the payment method used in the original transaction. The buyer is responsible for obtaining a proof of postage for the return and this will need to be supplied to the customer service team on the following email address info@optimal-healt.co.uk, The customer is responsible to ensure the product is insured for the full value of the parcel. We cannot be held responsible for lost returns, this will be down to the courier or postal service used for the returned item.

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